One office manager, twelve live jobs, zero chased WhatsApps
A twelve-strong roofing outfit gave their office manager a live feed of every job, and stopped losing a day a week to phone chasing.
The challenge
Sarah was running twelve simultaneous re-roofs across the South West. Photos, day-rates and delivery notes lived in WhatsApp groups the lads kept muting. When a customer rang, she'd have to hop from thread to thread to find yesterday's progress shots.
What they did
The crew now shoot every job in SiteClick. Photos land on the office hub in seconds with GPS and project name attached. Sarah runs the whole day from the hub dashboard — she can answer a client's 'is it done?' before they finish the sentence.
Results
- Photo-chasing time dropped from ~8 hours per week to under 1
- Every job pinned on a shared floor plan — no 'which valley?' calls
- Client updates go out the same afternoon via portal links
- Sarah wrote back in first-month feedback: "finally quiet Fridays"
“Our lads take the photos, I see them on the hub within seconds with GPS and the project name attached.”
SiteClick tools used
Try SiteClick free for 7 days
Photo evidence, RAMS, daily reports, client portals — one app for the whole crew. £13/mo solo, £33/mo for teams of 5.
Example scenario written from real UK contractor workflows. Verified customer case studies replace these as they come in.